Shipping Policy
Effective Date: January 2025
Delivery Coverage
Cotton Seed Linen delivers Australia-wide, from major cities to regional areas. We partner with trusted couriers to ensure reliable delivery across all states and territories.
Delivery Timeframes
- Metro Areas: 3-7 business days
- Regional Areas: 5-10 business days
- Remote Areas: 7-14 business days
- Custom Orders: Lead times vary (discussed at time of order)
Note: These are estimates. Actual delivery times may vary based on courier availability and location.
Shipping Costs
Shipping costs are calculated based on order size, weight, and delivery location. Exact shipping costs will be provided in your quote before you confirm your order.
Bulk Orders: Freight options and discounted shipping rates may apply for large volume orders.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can use this to monitor your delivery progress.
Delivery Issues
If your order is delayed, damaged in transit, or not delivered, please contact us immediately:
Email: [email protected]
Phone: +61 489 222 263
We will work with you and our couriers to resolve any delivery issues as quickly as possible.
International Shipping
Currently, Cotton Seed Linen only ships within Australia. For international enquiries, please contact us to discuss options.
Contact Us
For questions about shipping or delivery, please get in touch:
Email: [email protected]
Phone: +61 489 222 263
Address: 9 Elphinstone Way, Wantirna South VIC 3152, Australia
