Refund Policy

Returns & Refunds

Cotton Seed Linen is committed to your satisfaction. If you are not completely satisfied with your purchase, we offer refunds and returns under the following conditions:

Eligibility

• Products must be unused, unwashed, and in original packaging
• Returns must be initiated within 30 days of delivery
• Custom or embroidered products are non-refundable unless faulty
• Proof of purchase (invoice or receipt) is required

Faulty or Incorrect Products

If products arrive damaged, faulty, or incorrect, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no additional cost to you.

Return Process

1. Contact us via email at [email protected]
2. Provide your order number and reason for return
3. We will provide return instructions and shipping details
4. Refunds are processed within 5-10 business days of receiving returned goods

Refund Method

Refunds will be issued to the original payment method used at purchase. Processing times may vary depending on your financial institution.

Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error (faulty or incorrect products). Return shipping costs are the responsibility of the customer unless otherwise agreed.

Contact Us

For questions about returns or refunds, please contact: